Terms and Conditions
General Terms and Conditions - Wohnish
Contents
Article 1 – Definitions
Article 2 – Identity of the Entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Contract
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of the Right of Withdrawal
Article 9 – The Price
Article 10 – Compliance and Warranty
Article 11 – Delivery and Execution
Article 12 – Continuing Performance Contracts: Duration, Termination, and Renewal
Article 13 – Payment
Article 14 – Disputes
Article 15 – Additional or Deviating Provisions
Article 1 – Definitions
In these General Terms and Conditions, the following definitions apply:
Cooling-off period: The period within which the consumer can exercise their right of withdrawal.
Consumer: The natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur.
Day: Calendar day.
Continuing performance contract: A distance contract concerning a series of products and/or services, where the delivery and/or purchase obligation is spread over a certain period.
Durable data carrier: Any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows for future retrieval and unchanged reproduction of the stored information.
Right of withdrawal: The consumer's option to withdraw from the distance contract within the cooling-off period.
Model form: The model form for withdrawal provided by the entrepreneur that the consumer can fill in if they wish to exercise their right of withdrawal.
Entrepreneur: The natural or legal person who offers products and/or services to consumers remotely.
Distance contract: An agreement where, within the framework of a system organized by the entrepreneur for the remote sale of products and/or services, up to and including the conclusion of the contract, exclusively one or more techniques for remote communication are used.
Technique for remote communication: Means that can be used to conclude a contract without the consumer and entrepreneur being simultaneously present in the same room.
General Terms and Conditions: The present general terms and conditions of the entrepreneur.
Article 2 - Identity of the Entrepreneur
Company Name: Capital Brands B.V.
Address: Dick Ketstraat 14, 5645LB Eindhoven, Netherlands
Chamber of Commerce registration number: 95327533
VAT identification number: NL865060915B01
Email address: kontakt@wohnish.de
Article 3 - Applicability
These General Terms and Conditions apply to every offer made by the entrepreneur and to every distance contract and order concluded between the entrepreneur and the consumer.
Before the distance contract is concluded, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the General Terms and Conditions can be inspected at the entrepreneur's premises and will be sent to the consumer free of charge as soon as possible upon request.
Article 4 – The Offer
If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to change or adjust the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are not binding on the entrepreneur.
Product images are a true representation of the products offered. However, the entrepreneur cannot guarantee that the colors displayed exactly match the actual colors of the products.
Article 5 – The Contract
The contract is concluded at the moment the consumer accepts the offer and fulfills the conditions set therein.
If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the contract.
Article 6 – Right of Withdrawal
Consumers have the right to withdraw from the contract within 14 days of receiving their order, without giving any reason. To exercise the right of withdrawal, they must inform the entrepreneur of their decision.
Article 7 – Costs in Case of Withdrawal
The consumer bears the costs of returning the goods, unless the entrepreneur has agreed to cover the return costs.
Article 8 – Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of:
1. Goods manufactured according to customer specifications or clearly tailored to the consumer's personal needs.
2. Sealed goods that are not suitable for return due to health protection or hygiene reasons, if they have been unsealed after delivery.
Article 9 – The Price
The prices stated in the offer are valid only for the duration of the offer. The entrepreneur can change the prices at any time.
All prices are exclusive of VAT and other duties, unless explicitly stated otherwise.
Article 10 – Compliance and Warranty
The entrepreneur guarantees that the products comply with the contract, the specifications stated in the offer, and the legal provisions applicable at the time of concluding the contract.
Article 11 – Delivery and Execution
The entrepreneur undertakes to deliver the ordered products within 30 days of concluding the contract at the latest, unless a longer delivery period has been agreed upon.
If a delivery is not possible, the entrepreneur will inform the consumer in good time and offer a replacement if necessary.
Article 12 – Continuing Performance Contracts: Duration, Termination, and Renewal
The consumer can terminate an indefinite contract at any time with a notice period of no more than one month.
Article 13 – Payment
Payment shall be made according to the payment methods indicated in the offer.
Article 14 – Disputes
Contracts subject to these General Terms and Conditions shall be governed exclusively by Dutch law.
Article 15 – Additional or Deviating Provisions
All additional or deviating provisions must be in writing and may not be to the detriment of the consumer.
Capital Brands B.V.
“Please note that the address below is not a return address and that returning items to this address may result in the loss of your refund.”
Company Name: Capital Brands B.V.
Address: Dick Ketstraat 14, 5645LB Eindhoven, Netherlands
Chamber of Commerce registration number: 95327533
VAT identification number: NL865060915B01
Email address: kontakt@wohnish.de
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